Refunds & Cancellations

Refund Eligibility: If a booking is cancelled before 24 hours from the booked slot start time, the customer is eligible for a full refund.

Non-Refundable Cases: No-show bookings and late cancellations (within 2 hours of slot start) are non-refundable unless approved by [Business Name].

Refund Processing Time: Approved refunds are processed within 5-7 business days back to the original payment method.

How to Request a Refund: Send an email to [contact@email.com] with your booking ID, booking date, and registered phone number.

Dispute Resolution Contact: For unresolved issues, contact [contact@email.com] with full booking and payment reference details.